Members are advised of updates to our Account and Access Facilities Terms and Conditions, effective 11 June 2026.
Key changes include:
- New brand contact details and other references to naming to accommodate the consolidation of our three brands.
- New information for upcoming requirements involving Comprehensive Credit Reporting. Further information will be provided on this in due course.
- New information for Biometric Identification to accommodate new functionality making it easier for members to complete online verification of identity.
- New section for Visa Click to Pay, a new secure online checkout option coming soon for members.
- Updates to Vulnerable Members section to expand our support for affected members.
While we have provided an overview of the key changes, we recommend you take the time to read through the updated Account and Access Facilities Terms and Conditions to familiarise yourself with the changes and understand how they may impact you.
By using your account and access facilities after the date the changes take effect, you agree to the updated terms and conditions applying.
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If you have any questions or concerns, please contact us.
