Merger Confirmed
I am delighted to advise that our members have voted overwhelmingly in favour of a merger with G&C Mutual Bank.
A vote of 93% in favour from our membership is a resounding endorsement of this unique merger of equals.
On behalf of the Unity Bank Board and myself, thank you for your confidence and support.
What happens next?
Now that the merger is formally approved, preparations are well underway for the integration of banking systems onto the one platform on the 7th of March 2025.
For some members this may mean some one-off changes to your banking from that date, and these details will be communicated to you directly in the weeks prior to the 7th of March, along with supporting information to assist you with the transition.
There is nothing you need to do until then.
In the meantime, the merger page on our website will be regularly updated with information about the progress and next steps plus the help available to you to assist with the transition.
Danny PavisicCEO, Unity Bank
2024 was another highly successful year for Unity Bank. Review our financial summary and see how our Member-first approach has made all the difference. Read Now DownloadIf you would like to receive a hard copy of the 2024 Annual Report, please give us a call at 1300 36 2000 or send an email request to mail@unitybank.com.au
We have recently updated our Account & Access Facility Conditions of Use as a result of changes to the minimum age requirements of Apple Pay users.
Effective 15 March 2024
Section 37.2 Digital Wallet Services now states that if you are under the age of 13, Apple Pay is not available, and you are unable to add a card in the Apple Wallet.
Our latest Account & Access Facility Conditions of Use can be found here. If you would like to discuss any of these changes, please contact us on 1300 36 2000 8:00 am to 7:00 pm AEST, Monday to Friday.
From the 1st of January 2024 we are changing the way we notify Members of Interest rate changes affecting Overdraft and Credit card products.
Currently, we publish an advertisement in a national newspaper advising our members of the changes to our existing Overdraft and Credit card products. From the 1st of January 2024 we will no longer be publishing an advert in the national newspaper, instead when a rate change for these products occurs, we will publish a notice to the latest news section of our website. We believe this change will improve our rate change process and this notice will be more visible and accessible to our members.
FAQ's
When will this be changing?From 1st January 2024, this will take effect to future interest rate changes to our existing overdraft and credit card product holders.
Why is this changing?New legislation now allows Unity Bank to publish this notification on our website instead of a national newspaper. This allows for the notice to be more visible and accessible to our members.
Where can I find this notice on the Unity Bank website?When published, this notice can be found in the latest news section under the category Important Information on the Unity Bank website.
I received a letter in the mail for my home loan, will this be changing too?No, interest rate letters will continue to be sent for lending products. This notification only applies to members with an Overdraft or Credit card product.
What’s New
Enjoy an enhanced online experience with a seamless, user-friendly, and modern interface. Although the design is fresh, our core values and commitment to your financial security and success remain the same.
For Reliance Bank Members, if you have previously bookmarked the Reliance Bank website URL, don't worry! You can continue to access the new website via www.reliancebank.com.au, and be seamlessly redirected to the updated experience at www.unitybank.com.au.
The website now features Reliance Bank information and contact details in conjunction with the Unity Bank brand.
Internet Banking
The website has clearly marked separate login buttons for Unity Bank and Reliance Bank Internet Banking in the top-right corner, which operate the same as they do now.
Why Did We Move to One Website?
The costs involved in maintaining two websites are significant, and we are conscious that it is your money as a member-owned bank. The products and services are the same for Reliance Bank and Unity Bank, so it makes sense not to duplicate the costs and resources involved in maintaining two websites.
Support and Contact Information
Contact details, branch addresses, and member support information for both Unity Bank and Reliance Bank are prominently displayed on the website, ensuring easy access to assistance when needed.
If you have any questions or need assistance exploring the new website, please do not hesitate to contact us on 1300 36 2000.
There are changes that have been made to our Privacy Policy and Privacy Notification documents.
These changes are effective from 27 July 2023.
Please see our latest Privacy Policy and Privacy Notification below.
Privacy Policy
Privacy Notification
If you would like to discuss any of these changes, please contact us on 1300 36 2000 8:00 am to 7:00 pm AEST, Monday to Friday.