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Customer-owned banks including Unity Bank have once again been named Australia’s most trusted banking sector, according to the latest Roy Morgan Bank Trust and Distrust Scores Report.  The report, based on Roy Morgan’s ongoing Risk Monitor surveying approximately 25,000 Australians1 each year, marks customer-owned banking’s second consecutive recognition as most trusted sector and shows a further improvement in their collective Net Trust Score2 since the previous report in May 2023. The improved score for the mutual sector contrasts starkly with the broader banking industry. Since May 2023, distrust has worsened with 3.2 million (14.2%) of Australians aged 14 and over now expressing distrust towards either specific banks or the overall banking sector in general. The banking sector as a whole ranked 24th out of 27 industries for net trust, only surpassing telecommunications, supermarkets, and social media companies. In contrast, customer-owned banks ranked 7th on the scale. “Trust is something that is earned, and customer-owed banks’ people-first approach translates to competitive rates, innovative products, superior services, and a strong commitment to local communities, which explains why Australians continue to place their trust in mutual banks,” Customer Owned Banking Association (COBA) CEO Michael Lawrence explained. “Customer-owned banks are built differently. We’re owned by our customers, which means our purpose is to create long-term value for them and their communities. Unlike listed banks, financial performance is not our purpose - it enables our purpose,” he added.   The report also found Australians define trust using terms like ‘reliable’, ‘good service’, and ‘honest’, but describe distrust with expressions like ‘greedy’, ’profit-driven’, and ‘unethical’.  Customer-owned banks, which includes mutual banks, credit unions and building societies, collectively serve over 5.4 million Australians and have been providing purpose-led banking for nearly 180 years.  1 Reporting period is 12 months to January 2025. The customer-owned banking sector outperformed even the highest-rated investor-owned bank, with a collective Net Trust Score higher than any individual bank 2 The customer-owned banking sector recorded far more trust than distrust, resulting in an overall Net Trust Score of 1.00. In contrast, the entire banking industry recorded a Distrust Score of -14.26 and a Net Distrust Score of -3.97. This places the overall banking sector deeply in Net Distrust territory.  

National Reconciliation Week (NRW), held annually from 27 May to 3 June, is a significant time for all Australians to reflect, learn, and engage in the journey toward reconciliation. It provides an opportunity to honour our shared history, acknowledge past injustices, and work together to build respectful relationships and a more just, equitable future for Aboriginal and Torres Strait Islander peoples. The dates of National Reconciliation Week mark two critical events in Australia's reconciliation journey: 27 May – The anniversary of the 1967 Referendum, when over 90% of Australians voted to amend the Constitution to count Aboriginal and Torres Strait Islander peoples in the census and allow federal laws to be made for them. 3 June – The anniversary of the 1992 Mabo Decision, the High Court ruling that recognised Native Title and officially rejected the policy of terra nullius, the idea that Australia was empty land belonging to no one before British colonisation. Each year, Reconciliation Australia sets a theme to guide reflection and action. The 2025 theme, Bridging Now to Next, urges all Australians to connect past lessons with a shared vision for a more inclusive future, through truth-telling, allyship, and meaningful change. Reconciliation is more than a symbolic gesture; it requires real action. It’s about: Confronting the truth of Australia’s history Addressing inequality across health, education, and economic opportunity. Protecting land rights and cultural heritage. Valuing Indigenous voices in decision-making.   Indigenous initiatives Through our relationship with the Australian Mutuals Foundation, we’re proud to support Barnardos Australia’s Yurungai Learning Centre, an after-school program for Aboriginal and Torres Strait Islander primary school children that offers homework support, cultural enrichment activities, and nutritious afternoon meals. Through this partnership, we are helping build pathways for strong, resilient Indigenous communities and contributing to a more inclusive and compassionate Australia. As a member owned bank, we are committed to making banking easy, inclusive and accessible for all of our members. We are a participating lender under the Victorian Homebuyer Fund, with the Victorian Government helping eligible Aboriginal and Torres Strait Islander participants’ path to home ownership, requiring only a 3.5% deposit and eligible for up to a 35% shared equity contribution. We have also recently commenced work on developing our Reconciliation Action Plan (RAP) to sustainably and strategically take meaningful action to advance reconciliation. Based around the core pillars of relationships, respect and opportunities, RAPs provide tangible and essential benefits for Aboriginal and Torres Strait Islander peoples, increasing economic equity and supporting First Nations self-determination. We look forward to sharing more as we progress our RAP and supporting initiatives.   Getting involved During National Reconciliation Week, we encourage everyone to: Attend local events such as art exhibitions, cultural ceremonies, and community walks. Educate themselves and others about Indigenous history and perspectives. Support Indigenous-owned businesses and organisations. Reflect on their role in advancing reconciliation in their everyday lives.   Looking forward together Reconciliation is not just a national goal; it’s a personal journey for all of us. By acknowledging the past and committing to real change, we can work together toward a future built on trust, respect, and shared understanding.  

The ongoing flood emergency in New South Wales has caused catastrophic damage, leaving communities devastated, and tragically, lives lost. To provide much needed support and financial assistance, the Australian Mutuals Foundation has activated its emergency/disaster relief donations portal. This portal provides the ability for the broader Australian co-operative and mutual community members to donate essential funds, that will be used to help communities recover in the wake of the devastation caused by the floods. We are committed to supporting these communities and with your help we can make a difference to all those affected. In response, we have donated $5,000 via the Australian Mutuals Foundation's (AMF) disaster relief portal to help support those impacted by this crisis. Your support today can make a huge difference. Donate now through the Australian Mutuals Foundation.

On Tuesday 20 May 2025, the Reserve Bank of Australia (RBA) announced a decrease of 0.25%p.a. to the official cash rate. Following this, we have reviewed the interest rates applicable to our variable rate home loans and advise that the rates for existing mortgage holders will decrease by 0.25%p.a., effective from 1 June 2025. Our variable savings rates will decrease by up to 0.30%p.a., effective from 26 May 2025. Whilst the Bonus Saver Account decrease will be effective from 1 June 2025. Members can refer to their upcoming statements for information in relation to their loan product/s and any relevant repayment changes. Whilst changes to the RBA cash rate is one of the factors that informs our pricing decisions, there are other factors that we consider such as economic and market conditions, cost to lend and the competitor landscape. This helps us to assess and to continue to offer competitive rates to our members. If you would like further information on any of our products or services, please review the information on our website or contact us to see how we can help.

As the major rain event across the NSW Mid North Coast continues to unfold, we know many of our members may be impacted in the coming days. As a member owned bank with a regional footprint, we understand the importance of helping our communities at a time when they need us most and we stand ready to help members directly impacted by this weather event with a number of support measures: Payment relief on home and personal loans Restructuring loan repayments Early redemption of Term Deposits without penalty We encourage impacted members to contact our Member Service team on 1300 36 2000 or mail@unitybank.com.au, who will discuss your situation and provide support options to assist you. Please stay safe and follow the directions of your local authorities.   Credit eligibility criteria, terms and conditions, fees and charges apply. Loan deferment option available at the discretion of the Bank and subject to approval. Interest accrues and is capitalised to the loan throughout the approved loan repayment deferral period.

Our nurses. Our future. Caring for nurses strengthens economiesCelebrated on 12 May each year, International Nurses Day honours the dedication, resilience, and vital contributions of nurses around the world. It highlights the essential role they play in delivering compassionate care and promoting health equity across all communities.The date commemorates Florence Nightingale, whose pioneering work laid the foundation for modern nursing and established nursing as a respected and vital profession. Her legacy continues through this global celebration and recognition of nurses.The 2025 theme, "Our nurses. Our future. Caring for nurses strengthens economies," set by the International Council of Nurses, highlights the critical challenges nurses face, burnout, health concerns, and unsafe working conditions, which lead to workforce shortages and strain healthcare systems.International Nurses Day goes beyond appreciation, it's a call to invest in nursing education, ensure safe and supportive workplaces, and empower the profession. When we support nurses, we strengthen healthcare for everyone.The occasion will be marked with various events and tributes, but we encourage everyone to celebrate and support nurses not only on 12 May, but all year round. Their care saves lives, our recognition helps sustain theirs.Award-winning support for nurses As a member-focused, values-driven organisation, we are committed to the ongoing promotion and creation of mutual value, striving to make a positive impact for our members and the communities we are part of. Our Essential Worker Home Loan is a low interest, variable rate home loan specifically designed to recognise the contribution essential workers, like nurses, make to the community by supporting their home ownership journey with a value and feature packed product. Independently recognised as winner of the 2024 Finder Innovation Award in the Social Impact Innovation category and with three 2025 Mozo Experts Choice Awards, our Essential Worker Home Loan demonstrates our commitment to support those who support others.                                                It’s our way of saying ‘thank you’ to essential workers for the work they do in always serving our community.